Refund policy
PRODUCT AND RETURN POLICY
Damages and Concerns
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it.
All Sales Are Final
Unfortunately, we cannot accept returns or process refunds due to items being one of a kind. There are also no returns or refunds on custom orders. There are no returns or refunds issued for gift cards.
Please contact us at: bythemoondesigns1@gmail.com with any questions or concerns. Please reference your order number when contacting.